About Performa

Who We Are

Performa has assisted some of the world’s leading airlines and hotels in the design, development and delivery of memorable customer experiences across the globe since 1979.

From a lounge design and development perspective, we approach our clients’ brands holistically to address all lounge customer touch points. Both the building concept and service architecture are integral elements of this.

To ensure the lounge operations run smoothly, we provide guidance across all facets of lounge management including service, culinary excellence, company performance management and continuous process improvement.

Performa’s portfolio of customers includes prestigious carriers and alliances such as Skyteam, Emirates, Air Canada, airberlin, Etihad Airways, as well as the Airport Authority of Mumbai.